Network Support

The most valuable and important part of a network are the people who support it - without the proper care and attention, the best-designed networks can fail in their fundamental mission: to serve the user. eXPro has 6 years of experience working will all types of organizations keeping their networks running smoothly without draining their budgets! eXPro has a staff of industry-certified and trained professionals available to service your network - and more important than their certifications, all eXPro engineers are chosen primarily on their ability to communicate in understandable terms, to listen and to implement technology the right way, the first time.

From our locations in Dubai, Fujairah and Muscat, we can provide a quick response time and fast, reliable, friendly service. Were proud to back up those words with a solid set of network support references.

eXPro understands that there is no "one size fits all" method of providing computer network support to every organization. Support needs change based on size, complexity, user skill, financial and geographic considerations. For this reason, eXPro offers three different support plans, each one customizable to your specific needs.

	Hourly Support
	Organizations with small networks or infrequent service needs are likely to find our hourly service plan most economical. This plan, charged by the hour, offers the flexibility of service by request or on a scheduled basis.

	Contract Support
	For larger projects, requiring the sustained work over several months, eXPro can place a network engineer on-site at discounted rates with a minimum commitment of one 8-hour day per week or on call basis as per your requirement.

	Remote Network Monitoring
	The best way to avert network problems is to be proactive about monitoring network servers - constantly checking resources, logs, virus signature updates and backup histories. eXPro can remotely monitor your servers with whatever frequency you desire, potentially saving your organization thousands of dollars in downtime. Once you sign contract this service is free.