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System Requirements

In today’s economy in IT departments, you face many challenges. Your resources are thin, yet the demands on your department are higher than ever to deliver and maintain solutions which drive results.

An effective customer relationship management (CRM) solution doesn’t need to be expensive or complex. Your sales, marketing and customer service departments need loyal customers, profitable relationships and productive staff. You need a solution you can implement and see results with quickly, yet doesn’t blow your IT budget.

  • Fastest deployment in its class* so you see results in days and weeks, not years.
  • Easily configurable custom fields for flexibility and completeness of customer data.
  • Run Maximizer Enterprise on your existing technology framework, without having to invest time and money in complex back-end installations. (See system requirements below)
  • Doesn’t blow your IT budget.
  • Manage your customer data in-house to keep ownership, privacy and structure of your most valuable asset inside your business.
  • One integrated interface so you don’t have to do complex integration between various front-office applications and data sources.

A typical Maximizer Enterprise implementation consists of a server and one or more workstations. Below are the minimum requirements to install and run Maximizer Enterprise for various types of implementations and add-on configurations.

eCRM SQL System Requirements
  eCRM Server eCRM Workstation
Minimum processor speed Pentium III, 500 MHz (minimum)
Pentium 4,700 MHz (recommended)		 Pentium II, 350 MHz (minimum)
Pentium III, 500 MHz (recommended)
Available RAM 256 MB (minimum)
512 MB (recommended)		 128 MB (minimum)
256 MB for Windows 2000, ME, XP, or 2003 (recommended)
Ratio of virtual memory to physical memory 4 to 1 ratio (on a MaxExchange Synchronisation Server) n/a
Available hard disk space 500 MB (minimum)
800 MB (recommended)		 300 MB (minimum)
500 MB (recommended)
Operating system Microsoft Windows NT 4.0 SP6, or Microsoft Windows 2000, XP, or 2003 Microsoft Windows 98 SE, NT 4.0 SP5, 2000, ME, XP, 2003
Database software Microsoft SQL Server 2000 SP3 or Microsoft SQL Server 7 SP4 n/a
Software on the server where Maximizer components for Microsoft IIS are installed Microsoft Internet Information Server 5.0 (Windows 2000) or 6.0 (Windows Server 2003)

For use of eStore:
Macromedia JRun 3.0, 3.1, or 4.0 (Jrun requires pre-installation of Java Runtime Environment 1.2.2 or higher),
or
other compatible Java Servlet Engine (support for Servlet API 2.2 and JSP 1.1)
n/a
E-mail system 32-bit MAPI- or VIM-compliant 32-bit MAPI- or VIM-compliant
Internet browser Microsoft Internet Explorer 6.0 Microsoft Internet Explorer 6.0
Workflow Automation powered by KnowledgeSync
Operating system: Microsoft Windows 2000, XP, ME, or NT
Available RAM: 128 MB
Processor: Pentium 290 (or greater)
Hard disk space: 64 MB for installation, 32 MB for application, 5 KB max per event
n/a

CRM SQL System Requirements
  CRM Server CRM Workstation
Minimum processor speed Pentium III, 500 MHz (minimum)
Pentium 4,700 MHz (recommended)		 Pentium II, 350 MHz (minimum)
Pentium III, 500 MHz (recommended)
Available RAM 256 MB (minimum)
512 MB (recommended)		 128 MB (minimum)
256 MB for Windows 2000, ME, XP, or 2003 (recommended)
Ratio of virtual memory to physical memory 4 to 1 ratio (on a MaxExchange Synchronisation Server) n/a
Available hard disk space 500 MB (minimum)
800 MB (recommended)		 300 MB (minimum)
500 MB (recommended)
Operating system Microsoft Windows NT 4.0 SP6, or Microsoft Windows 2000, XP, or 2003 Microsoft Windows 98 SE, NT 4.0 SP5, 2000, ME, XP, 2003
Database software Microsoft SQL Server 2000 SP3 or Microsoft SQL Server 7 SP4 n/a
Software on the server where Maximizer components for Microsoft IIS are installed Microsoft Internet Information Server 5.0 (Windows 2000) or 6.0 (Windows Server 2003)

For use of eStore:
Macromedia JRun 3.0, 3.1, or 4.0 (JRun requires pre-installation of Java Runtime Environment 1.2.2 or higher),
or
other compatible Java Servlet Engine (support for Servlet API 2.2 and JSP 1.1)
n/a
E-mail system 32-bit MAPI- or VIM-compliant 32-bit MAPI- or VIM-compliant
Internet browser Microsoft Internet Explorer 6.0 Microsoft Internet Explorer 6.0
Workflow Automation powered by KnowledgeSync
Operating system: Microsoft Windows 2000, XP, ME, or NT
Available RAM: 128 MB
Processor: Pentium 290 (or greater)
Hard disk space: 64 MB for installation, 32 MB for application, 5 KB max per event
n/a

CRM Pervasive System Requirements
  CRM Server CRM Workstation
Minimum processor speed Pentium II, 450 MHz (minimum)
Pentium 500 MHz (recommended)		 Pentium III, 350 MHz (recommended)
Available RAM 256 MB (minimum)
512 MB (recommended)		 128 MB (minimum)
256 MB for Windows 2000, ME, XP, or 2003 (recommended)
Ratio of virtual memory to physical memory 4 to 1 ratio (on a MaxExchange Synchronisation Server) n/a
Available hard disk space 300 MB 300 MB
Operating system
For Client/Server - Microsoft Windows NT 4.0 SP6, 2000, or 2003
For Workgroup - Microsoft Windows 98 SE, NT 4.0, 2000, ME, XP, or 2003
Microsoft Windows 98 SE, NT 4.0 SP5, 2000, ME, XP, or 2003
E-mail system 32-bit MAPI- or VIM-compliant 32-bit MAPI- or VIM-compliant
Internet browser Microsoft Internet Explorer 6.0 Microsoft Internet Explorer 6.0
Workflow Automation powered by KnowledgeSync
Operating system: Microsoft Windows 2000, XP, ME, or NT
Available RAM: 128 MB
Processor: Pentium 290 (or greater)
Hard disk space: 64 MB for installation, 32 MB for application, 5 KB max per event
n/a

MaxExchange Remote Synchronization
  • Available in all Maximizer Enterprise Suites
  • MaxExchange Synchronisation Server
    • Operating system: Microsoft Windows 2003, 2000, XP, NT 4.0, or 98 (MaxExchange Synchronisation Server cannot be installed as a service on Microsoft Windows 98)
    • Minimum processor speed: Pentium III - 500 MHz or higher (Pentium III - 800 MHz recommended)
    • Available RAM: 128 MB (512 MB for all Windows versions)
    • Available hard disk space: 1 GB
  • MaxExchange Remote User
    • Operating system: Microsoft Windows 2003, 2000, XP, NT 4.0, or 98 (MaxExchange Synchronisation Server cannot be installed as a service on Microsoft Windows 98)
    • Minimum processor speed: Pentium II - 300 MHz or higher
    • Available RAM: 128 MB (256 MB for Microsoft Windows 2000, 2003, or XP)
    • Available hard disk space: 250 MB

  Maximizer Link for Palm OS Synchronisation
  • Available in all Maximizer Enterprise Suites
  • Minimum processor speed: 450 MHz or higher
  • Available RAM: 128 MB (256 MB recommended)
  • Operating system: Microsoft Windows 2003, 2000, XP, or 98
  • A CD-ROM drive and an available serial port
  • Maximizer Enterprise 8 installed on your computer
  • Palm Desktop application version 4.0 or higher installed on your computer